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Meet Fred.
In his powerful new book The Fred Factor, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail – and sometimes watching over the houses – of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.
We’ve all encountered people like Fred in our lives. In The Fred Factor, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary – into the extraordinary. Sanborn, through stories about Fred and others like him, reveals the four basic principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself.
By following these principles, and by learning from and teaching other “Freds,” you, too, can excel in your career and make your life extraodinary. As Mark Sanborn makes clear, each of us has the potential be a Fred.The Fred Factor shows you how.
- Sales Rank: #15970 in Books
- Brand: Currency
- Published on: 2004-04-20
- Released on: 2004-04-20
- Original language: English
- Number of items: 1
- Dimensions: 7.79" h x .69" w x 5.30" l, 4.00 pounds
- Binding: Hardcover
- 112 pages
Features
Review
“The Fred Factor is a powerful, poignant parable of success. It’s about going the extra mile and always doing more than is expected. It is revolutionary, yet simple. It is life changing.”
--Brian Tracy, author of Focal Point and Goals: How to Get Everything You Want—Faster Than You Ever Thought Possible
From the Inside Flap
Meet Fred.
In his powerful new book THE FRED FACTOR, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail - and sometimes watching over the houses - of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.
We've all encountered people like Fred in our lives. In THE FRED FACTOR, Mark Sanborn illuminates the simple steps "each of us can take to transform our own lives from the ordinary - into the extraordinary. Sanborn, through stories about Fred and others like him, reveals the four basic principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself.
By following these principles, and by learning from and teaching other "Freds," you, too, can excel in your career and make your life extraodinary. As Mark Sanborn makes clear, each of us has the potential be a Fred.THE FRED FACTOR shows you how.
About the Author
MARK SANBORN is an international known author, motivational speaker, and the president of Sanborn & Associates, Inc., an idea studio for leadership development. He gives nearly one hundred presentations each year on leadership, team building, customer service, and mastering change. Mark and his family live near Denver, Colorado.
Most helpful customer reviews
0 of 0 people found the following review helpful.
The Fred Factor -How I live my life.
By wheelman50
I was in a restaurant one afternoon and being disabled, was waiting in a chair rather then standing in the line. That day, the Area General Manager, Ying, was there and I started talking to her. After I got my food, she was nice and carried it to a table and we talked a little more.
As I have travelled through my days for the last 4 1/2 years, I hand out little business sized cards with funny pictures on them and inspirational sayings on the back. I have received many comments on these cards and I was handing them out that day. Talking to Ying, she said that I reminded her of some of the training they received from the Fred Factor. At this point I knew I had to read the book.
After reading the initial chapter about Fred, I saw many similarities with Fred. I have worked at many jobs in my life and have always tried to provide the beat service I could within reason. I would stop by customers homes to complete needed paperwork, going into work on weekends because someone could not make it to the office during the week and dressing in uniform to help family members get their veteran father to go to a VA appointment, Fred like, just my usual way of working.
If I had thought about it many years ago, I could have wrote a book like this one, but like Fred, he was only doing what he did to the best of his ability and more.
0 of 0 people found the following review helpful.
Fred is my hero!
By skiddyedmore
My introduction to "The Fred Factor" was to read an e-book version of "Fred 2.0" which I thoroughly enjoyed. That caused me to want to find a copy of the original book about Fred, so I ordered two paper copies and read the original book. Then I gave one copy to my oldest grandson to read (age 11), and got the second copy to give to my oldest grand daughter (also 11). Mark Sanborn did a masterful job of explaining the difference between mediocrity and extraordinary service to others. Fred, the postman (a real guy with the USPS in Colorado) is the standard bearer for giving superlative service to all who come within your sphere of influence. May his tribe increase!
0 of 0 people found the following review helpful.
Thank you!
By Jerry T Williamson
Just a quick note of Thanks for the incredible growth that I have experienced working with your book “The Fred Factor”. After reading it , applying it on a daily basis I have been seeing some amazing things happen in my life. My job is booming at a frightening however wonderful rate. My marriage is greatly improved. My wife and I are connecting at a much deeper level. I am feeling more confident in myself, I am more disciplined in my life and all of my relationships are much better. The biggest surprise is that I have a closer connection with God then I have ever had. Thank you so much. I owe a great debt of gratitude for the work you do.
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